MELBOURNE, AUSTRALIA – April 23, 2009 –
Integrated Talent Management solutions provider, PageUp People, has today released the outcome of an independent customer satisfaction survey.
The survey, completed by Australian Achiever Awards, found PageUp People to have a customer satisfaction level of 93.22%, the highest rating recorded for the company.
The awards were judged on seven key criteria: Time Related Service, Addressing Clients Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.
Care and Attention and Time Related Service were rated as the two highest customer service values at 97.5% and 96% respectively.
Comments received as part of Australian Achiever Awards noted that the team at PageUp People was the differentiator.
‘The staff at PageUp [People] offer absolute commitment to delivering the best possible customer service they can.
They focus on customer’s needs, asking customers to give them as much input as possible.’
Karen Cariss, PageUp People CEO, is extremely pleased with the result and believes it is testament to the hard work and dedication of the team.
‘Regardless of our client’s location, Australia, Asia, Europe, South America or North America, the dedicated PageUp People Client Portfolio Management teams are working tremendously hard to support clients’ talent management needs.
Our team is taking the opportunity to support clients in the downtime to prepare them for the next recruitment influx.’
PageUp People’s regular customer engagement activities are designed to ensure clients are not only using the technology most effectively, but are also at the forefront of global talent management trends.
Indicating word of mouth is strong in the industry, PageUp People has signed significant deals this financial year, including; The Federal Group, Visy Industries, QR, South East Water, Ansaldo STS and Spotless Services Australia.
PageUp People is committed to the talent management market at large, having sponsored key industry events in Australia, Singapore, UK and USA within the last year.