MELBOURNE, AUSTRALIA – March 8, 2006 –
The judging process for the 2006 Australian Achiever Awards for Victoria’s Internet and Computer Services & Supplies category was completed on the 8th of March.
PageUp scored a highly recommended 89.72%
Now into a ninth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses’ own customers- an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely:
Time related service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.
Some of the comments Australian Achiever received from PageUp Pty Ltd clients are:
“The staff are very friendly and have a strong focus on customer service. They are very professional in all their dealings with me.”
“They are very proactive and responsive to my needs. They are always looking to enhance the product and the services they can offer. Very professional.”
“They are very consistent and professional. They are very understanding of our business and our processes – it’s a good culture fit.”
For verification of this report, please call Geoff Harwood, Director, Australian Achiever, (03) 8503 7763.