By: John Sumser Principal Analyst, Key Interval Research

Employee engagement is not a process and won’t fit in a box. Even agreeing a common definition of what employee engagement is can be a challenge.

Is it about happiness?

Is it about commitment?

Discretionary effort? Thought leader John Sumser shares his views.


About The Author


John Sumser
Principal Analyst , Key Interval Research

​John is also ​Principal Consultant for HRxAnalysts, and Founder and Managing Editor of The HRExaminer Online Magazine. John explores the people, technology, ideas and careers of senior leaders in Human Resources and Human Capital.